Creative Hospitality, Safety Training & Auditing for the Amusement Industry

iROC - International Ride Operator Certification Course - February 5th - 7th

iROC School (International Ride Operator Certification, formerly known called ROTC):
* Is a 3-day Instructor training course formerly called ROTC
* Creates consistency in Operator performance
* Improves Operator safety awareness
* Enhances rider experience
* Teaches Trainers how to effectively instruct
* Reinforces skills listed in manufacture and operator SOPs
* Develops Operator communication skills
* Eliminates and/or minimizes ride operator related incidents


Hear From Industry Professionals Already Using the ROTC Program

Todd Hougland, Executive Director of Operations & Entertainment, Ocean Park, Hong Kong "Ocean Park Hong Kong has experienced a tremendous amount of growth over the past few years and we were in need of expert training for our Ride Operations team to ensure we kept pace with this growth. After having sent a few key team members to the ROTC in Las Vegas, we realized the impact this could have on our operations and began discussions with When Pigs Fly, LLC to bring this program to Hong Kong. Cindee and Patty formulated a custom ROTC and front line operator program to be held at our park for our entire team. The fun, interactive program cut through the language and cultural barriers and gave the team a new enthusiasm and excitement about delivering the key objectives of SAFETY, SERVICE and SHOW in their ride areas. Two years on, we now look forward to this annual program each spring that has become a cornerstone of our Ride Operations training plan.”

Geoff Rogers, COO/VP Operations Morey’s Piers "The Morey Organization has been in the Ride Operations business for over 40 years and during that time, we have trained thousands of ride operators. Our internal training programs have been modified many times during those 40 + years as we strived to achieve the highest standards. Finally, Creative Operational Concepts created the Ride Operator Training Certification program - a standardized program which serves as a fantastic platform to build internal training programs on. It creates standardization in training, supervision and operator processes which is a vital element in a consistent training program. Morey’s Piers operator performance has been greatly enhanced by fully implementing ROTC into our system. We highly recommend its use and plan for it to be a vital part of our program going forward.”

The course's standardized curriculum includes:

* Learn it! Link it! Live it! instructional philosophy
* Ten Critical Components that form one cycle of operation for any ride/attraction
* Ride Operator skills
* Professional Trainer development
* Interactive drills and training exercises
* Scripting for Operator dialogue

Tuition: $1,495.00 per person

Save By Registering Here Today!

$1,395 - (Early Registration now until Dec. 15th)

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Creative Operational Concepts

Patty Beazley
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Cindee Huddy
Email Cindee


"The Cheerleader of the Team" - Click here to view article

"Playing it Safe" - Click here to view article


Creative Operational Concepts - Training for the Hospitality and Amusement Industries